Frequently
Asked Questions
Jatra Tour is a Jakarta-based travel agency helping you explore the world — from domestic getaways to international adventures — with trusted service since day one.
Still have questions?
Our team is happy to help with anything — destinations, packages, visa, or just where to start. Reach out anytime.
What is Jatratour?
Jatra Tour is a licensed Jakarta-based travel agency offering domestic and international tour packages, visa & passport assistance, cruise packages, transportation, MICE, and travel insurance. We’re a member of ASTINDO and AITTA, supported by Sabre and Galileo systems.
What destinations do you cover?
We cover domestic destinations across Indonesia (Bali, Lombok, Yogyakarta, and more) as well as international tours to Asia, Europe, Australia, Africa, and the Middle East.
How do I book a tour or service?
You can book through trusted travel platforms such as Tiket.com, Traveloka, or Trip.com. You can also contact us directly via phone or WhatsApp and our team will walk you through the options.
Do you offer group or private tours?
Yes! We cater to both group and private/custom itineraries. We also specialize in MICE services for corporate clients. Get in touch to discuss your needs and we’ll tailor a package for you.
can you help with visa and passport applications?
Absolutely. We provide visa assistance for various international destinations and guidance for passport applications and renewals. Our team will help you prepare the right documents and manage the process smoothly.
do you offer travel insurance?
Yes. We offer travel insurance covering trip cancellation, medical emergencies, lost baggage, and more. We strongly recommend adding it to any booking for peace of mind during your trip.
where is your office and how can i reach you?
We’re at Hayam Wuruk Street No. 32B, Gambir, Central Jakarta. Reach us at (021) 3501888, WhatsApp +62 813 9616 3222, or email jatratour@jatratour.com. You can also find us on Instagram @jatratour and Facebook at Jatra Tour and Travel.